It’s even easier to Buy Now Pay Later with SlicePay, a new digital card that lets you purchase the things you love and pay in 4 interest-free instalments.
It’s even easier to Buy Now Pay Later with SlicePay, a new digital card that lets you purchase the things you love and pay in 4 interest-free instalments.
WARNING If you make only the minimum repayment/payment each period, you will pay more in interest/profit/fees and it will take you longer to pay off your outstanding balance.
SLICEPAY
Pay for the things you love in 4 interest-free instalments with the new digital SlicePay Card.
It’s even easier to Buy Now Pay Later with SlicePay, a new digital card that lets you purchase the things you love and pay in 4 interest-free instalments. Benefit from no processing fees and use SlicePay almost everywhere Mastercard is accepted in the UAE.
Introducing the Dubai First Low-Rate Card, an affordable, smart and flexible way to reduce credit card debt, finance large purchases and enjoy life cost effectively.
Interest rate of 1.99% per month
Save on credit card interest with a low rate of just 1.99% per month on your purchases.
Minimum payments from 3%
Benefit from the lowest minimum monthly payment of just 3% .
Annual membership fee waiver
Enjoy a competitive annual membership fee of only AED 300, which is reversed when you spend AED 24,000 within 12 months.
Dubai First Low-Rate Card exclusive to UAE nationals is an affordable, smart and flexible way to reduce credit card debt, finance large purchases and enjoy life cost effectively.
Interest rate of 1.5% per month
Save on credit card interest with a low rate of just 1.5% per month on your purchases.
Minimum payments from 3%
Benefit from the lowest minimum monthly payment of just 3% .
Annual membership fee waiver
Enjoy a competitive annual membership fee of only AED 300, which is reversed when you spend AED 24,000 within 12 months.
Make the most of every moment. Dubai First card opens up a world of opportunities that enhance your everyday life, even as you manage your finances like a pro.
Movie tickets from just AED 20
Enjoy exclusive promotion at VOX cinemas. Get four standard movie tickets every month for only AED 20 at weekends, and 20% discount on food & beverage purchases throughout the year.
Exclusive offers at The Bicester Village Shopping Collection in Europe
The Bicester Village Shopping Collection is defined by its luxury brands, charming open-air ‘village’ settings and, not least, exceptional value for money.
With over 3,000 different luxury fashion brands, Farfetch offers an unrivalled range of incredible products from the world’s best designers and boutiques.
Unwind and make travelling something to look forward to with Mastercard Travel Pass app providing unlimited, complimentary access to regional and international lounges. Register your Dubai First Mastercard and search for the lounges near you.
Visit Cleartrip and book any round trip, international airfare or hotel using your Platinum Mastercard to enjoy an up to 30% discount on your travel booking.
You can now enjoy up to 15% off your next car rental with Avis and a complimentary upgrade with every rental when you book with your Dubai First Mastercard Card.
Priceless Cities is a program available exclusively to Mastercard cardholders and provides access to unforgettable experiences in the cities where you live and travel.
Simple and quick travel visa application for the global traveler. Apply and book visa appointments online through Fulfill Solutions, for a flat fee of USD 15.
Booking.com seamlessly connects millions of travelers to memorable experiences, a variety of transportation options and over 6.2 million incredible places to stay – from homes to hotels and much more.
Rentalcars.com is the world’s leading online car rental service and arranges car rental in 60,000 locations, across 160 countries, in over 40 languages.
With greater financial privileges comes greater freedom. The Dubai First Card lets you make the most of the benefits even as you enjoy the good life.
Accident Shield
With Accident Shield plan, get coverage up to AED 150,000 to cater to any unforeseen eventualities like Death or Permanent Total Disability arising from an accident.
Interest free credit period of up to 56 days when you pay 100% of your outstanding balance.
More freedom
Avail part of your credit limit as an instant, low-interest loan. You can pay the loan in equal monthly instalments over 3 to 36 months.
More opportunity
Take advantage of lower interest rates when you transfer your outstanding balance from other bank credit cards to your Dubai First card. With a choice to repay the amount in 3 to 36 equal monthly instalments your finances will be easier to manage.
Account alerts are notifications about your credit card account – your purchases, due payments, monthly statements or status of your service requests. These alerts, in the form of push notifications, SMS or emails, are received immediately after a transaction or activity on your account. Account alerts differ from emails that we send about our products and services, service messages and special offers.
Do alerts cost me anything?
No, alerts from FAB are free of charge, but message and data rates may apply depending on your telecom provider.
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Get better savings with the Dubai First Cashback card
You can update your mobile number or email address through the Dubai First Mobile app
From the Home screen, tap the profile icon on the top left corner
Select the desired option to edit your information such as mobile number, email address and home address
You can activate your card using our mobile app
To activate your card, you can either tap on the 'New' bubble displayed on the home screen or tap on credit icon on the bottom panel of the screen
Swipe to find your new card
Tap on 'Activate card'
Enter the last 4 digits of your credit card followed by a 4-digit PIN number of your choice
Enter the 6-digit OTP sent to your registered mobile number
Your credit card is activated instantly
You can view and download the credit card e-statement in the mobile app
Tap on the credit card icon on the bottom panel of the screen
Swipe to find your card
Select 'Statements' option for the displayed credit card
The available and outstanding balances are displayed on the home screen of your Dubai First Mobile app once you've logged in. For complete details of your card account:
Tap on the credit card icon on the bottom panel
Swipe to find your card
Select 'Credit Card Info' option for the displayed credit card
Your credit card details will be displayed
The home page will display the total rewards earned. Cashback rewards can be redeemed instantly through the mobile app:
Click on 'My cashback' ribbon
Either clicked on the total redeemable amount as displayed, or enter the amount you wish to redeem
Click on ‘Continue’ to confirm redemption
Your cashback is redeemed instantly, and the available outstanding balance is updated.
For redemption of miles and points, please call us anytime on 04-5068888 (within UAE) or +97143528228 (from outside UAE).
You can change your PIN through the mobile app
Tap on the credit card icon on the bottom panel of the screen
Swipe to find your card
Tap on ‘Reset PIN’ icon found under your credit card
Enter your new PIN
Enter the 6-digit OTP sent to your registered mobile number
Your PIN is reset instantly
You can apply for Balance Transfer or Quick Cash through our mobile app
Tap on the ‘Instalments’ icon on the bottom panel of the screen
Select 'Balance Transfer' or ‘Quick Cash’
Fill in the necessary information including the other bank card or account details
Choose the plan duration
Read the 'Terms and Conditions' and accept by toggling the button to green
Tap on 'Confirm'
You can apply for Easy Payment instalment plan through our mobile app
Tap on the ‘Instalments’ icon on the bottom panel of the screen
Select 'Easy Purchase Plan'
Tap 'Choose Plan' below the transaction you want to convert into instalments
Choose the plan duration
Read the 'Terms and Conditions' and accept by toggling the button to green
Tap on 'Confirm'
You can also simply tap on 'Choose Plan' below the transaction you want to convert from the 'Transactions' on the Home screen. Follow the above steps.
Your credit card will be renewed and delivered by courier before your current card expires. If your card has expired and you haven't received the replacement card, please call us anytime on 04-5068888 (within UAE) or +97143528228 (from outside UAE).
To raise a dispute, download and complete the forms below and email it to us here.
Complete all information on the form including the dispute reason
You can dispute the transaction within 60 days from the transaction date
All forms must be opened with Adobe Reader
In case your card is lost, stolen or you suspect fraudulent activity, first freeze the card through the mobile app and then call us immediately on 04-5068888 (within UAE) or +97143528228 (from outside UAE). To freeze the card instantly:
Tap on the credit card icon on the bottom panel of the screen
Swipe to find the compromised card
Tap on the 'Freeze' icon found under your credit card
For services that are not captured in the service request menu, please call us on 04-5068888 (within UAE) or +97143528228 (from outside UAE).
You can make payments through the mobile app
Tap on the credit card icon on the bottom panel of the screen
Swipe to find your card
Tap on 'Pay'
Select the minimum payment due amount, total payment due amount, or enter an amount of your choice
Tap 'Continue' to proceed to the payment gateway where you can pay with any debit card issued in the UAE
Alternatively, you can make payments online using UAE FTS, by cash through the FAB CDMs, and at select exchange houses. For details, click here.
To cancel your Dubai First credit card:
Clear the total outstanding/unbilled interest due on your credit card.
Next, contact us anytime on 04-5068888 (within UAE) or +97143528228 (from outside UAE) and request the cancellation.
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