Utility Bill Payment Service

Utility Bill Payment Service

Pay your utility bills over the phone with your Dubai First credit card at your convenience…

Paying Your Utility Bills is easy !!

  • Please keep the Etisalat / Dewa bill ready and call 04-506 8888
  • Press 2 for “English” / 1 for Arabic THEN press 1 for “Existing Customers”
  • Enter your 16-digit Dubai First Credit Card number and your Telephone Identification number (TIN)
  • Press 3 for Utility Bill Payment

Press 1 for Etisalat Bills

  • Press 1 to pay for your fixed line bill
  • Press 2 to pay for your GSM mobile bill
  • Press 3 to pay for your Al Shamil or Dial-up Internet account bill
  • Press 4 to pay for your E-Vision account bill
  • Press 5 to recharge or renew your Wasel account
  • Once you have made a selection, you will then be asked to follow simple instructions to pay your Etisalat bill

Press 2 to pay your Dubai Electricity and Water Authority Bills

  • You will then be asked to follow simple instructions to pay your Dewa bill

Your Etisalat bill payment will reflect immediately, and your Utility Bill will reflect within 3 working days. Payment details will appear in your next monthly statement.

What’s more! This service is offered to you at no extra charge, and is available 24 hours a day. So you can pay your utility bills at your convenience.