3D Secure

Dubai First 3D Secure is the new security feature that guards against unauthorized use of your Dubai First credit card when you shop online at participating online merchants.

Once registered, you need to provide your 3D Secure password every time you perform an online transaction at participating merchants.

Benefits:

  • Additional layer of security
  • Reduced risk of fraud
  • Easy one time registration process

Register now for a safer experience when you shopping online with your Dubai First Credit Card.

Visa Card Cardmembers Register Here MasterCard Cardmembers Register Here

Registration Process

To activate this level of extra security you need to enroll with Dubai First 3D Secure. The registration process will take you through the following steps:

  • Select a relevant link as per your card type
  • Click on Enroll Now
  • Enter your Dubai First Credit Card number
  • Enter the SMS code sent to your registered mobile number
  • Set your Password (This password will now be required to process your online transactions)
  • Create a Personal Assurance Message (This message automatically appears when a password prompt is requested, to assure that the web page is secure)

We strongly recommend that you register in advance. Alternatively, you will be prompted for registration when you transact online on websites supported by ‘Verified by Visa’ or ‘MasterCard SecureCode’ service.

Enjoy Safe Online Shopping!

Frequently Asked Questions

About Dubai First 3D Secure

+ What is Dubai First 3D Secure?

+ How does Dubai First 3D Secure work?

+ What are the system requirements for Dubai First 3D Secure?

+ Can I use Dubai First 3D Secure fróm any computer?

+ What should I do when I receive a renewed card; do I need to re-register for 3D Secure again?

+ What happens if I cancel my existing card then get a new one with a different account number?

Registering for Dubai First 3D Secure

+ How can I register for Dubai First 3D Secure?

+ What if the registration code is not accepted or the SMS is deleted?

+ What is a Personal Assurance Message?

+ Can two people with a joint account use the same 3D Secure password or should they register for Dubai First 3D Secure separately?

+ Can I create the same 3D Secure password for all of my cards?

+ What is the requirement of Dubai First 3D Secure password, can I choose any password?

+ What do I do if I have questions during the registration process?

Shopping with Dubai First 3D Secure

+ How do I use my Dubai First 3D Secure password?

+ Can I start shopping with my 3D Secure password as soon as I register?

+ What happens if I shop online while I am not registered with Dubai First 3D Secure?

+ What should I do if I purchase online but no 3D Secure request window appears?

+ Can I make purchases at merchants who are not participating in the MasterCard®SecureCode™ and “Verified by VISA” service?

+ How will the online merchant know that my card is protected by Dubai First 3D Secure?

+ If I forgot my Dubai First 3D Secure password, what should I do?

Account Management

+ What does the Account Management feature do?

+ How do I access the Account Management?

+ What if I've forgotten my 3D Secure password and am unable to login?

 

 

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