Online Service Guide
Dubai First Launches Online Service
For your convenience, Dubai First is now available online 24/7. Access your account from your home, office or wherever you are, anytime.
Features of the online service include:
- View your latest statements
- Check your recent transactions
- Manage your utility bills
To use this new service visit www.dubaifirst.com
Dubai First Online uses secure technology to ensure your details are safe.
To know Registration Steps click here
Protect your Online Identity
When it comes to protection of confidential data, Dubai First treats security matters with utmost vigilance and is continuously upgrading its systems in line with the best industry practices. As a customer you have the responsibility to exercise caution and be alert when it comes to protecting your online identity.
We recommend that you adhere to the following safety measures:
- Access Dubai First Online through https://online.dubaifirst.com or www.dubaifirst.com/online. Type the web-site address on browser address bar rather than following a hyperlink from email.
- Check the website you are visiting is secure - closed lock icon will be displayed on the status bar.
- Use a complex password. Keep your password secret and change it often.
- Use most trusted computers for accessing your account.
- Don’t ever respond to emails, SMS or calls that request personal confidential information.
Dubai First does not ask for personal security details like your Credit Card Information, User ID, Password, Personal Identification Number (PIN), Telephone Identification Number (TPIN), or any such information on the phone, through email or otherwise.
Never disclose your passwords to anyone, even to the Dubai First’s staff.
In case you get an email or a phone call asking your personal security details or a Dubai First staff approaches you to disclose such details, please report to us. You can send an email to firstname.lastname@example.org or call our 24/7 Contact Center on 04-5068888.