- Please call 04 – 506 8888
- Press 1 for “Arabic” / 2 for “English”
- Press 1 for “Existing Customers”
- Enter your 16-digit Dubai First Credit Card number
- Enter your 4-digit telephone identification number (TIN)
- Press 2 for services
- To change your secret numbers press 2
- To change your telephone identification PIN number press 1
- To change your cash withdrawal PIN number press 2
You will then be asked to follow simple instructions to change your secret numbers